Return policy
The customer has the right, without giving any reason, to terminate the contract within 14 days from the day of receiving the product.
1. Return conditions
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The product must be unused, undamaged and in original condition.
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The buyer bears the cost of return shipping, unless a defective or incorrect product was delivered.
2. Procedure
The return request should be sent by email to: covart.leather@gmail.com
After approval, the product is returned to the address:
Covart, Jadranko Kovačec, Jarčec 2, 10297 Jakovlje, Croatia
3. Refund
The refund will be made within 7 working days of receipt of the refund, in the same manner as the payment was made.
Personalized products are not subject to returns, unless they are damaged or incorrectly manufactured.
Imprint
Covart
Abbreviated trade name: Covart
Full name: Covart, obrt za production i usluje, vl. Jadranko Kovačec
Address: Jarčec 2, Igrišće, 10297 Jakovlje, Croatia
OIB: 88228440008
Business registration number: 98946498
Business type: Flat rate business
Email: covart.leather@gmail.com
Phone: +38599-194-9807
IBAN: HR8823400091160791631
Bank: Privredna banka Zagreb dd
We are not in the VAT system (according to Article 90 of the VAT Act).